What Information Do We Collect About You?
Information Users Volunteer
Subscriptions and Orders
Information Collected Automatically
What Do We Do with Information We Collect?
How Do We Share Personal Information?
cpentertainment.com and Its Agents
Credit Card Companies
Advertisers, Sponsors and Promotional and Business Partners
What About Third Party Advertisers?
How Can You Control Your Personal Information?
Security of Your Personal Information
Changes in Corporate Structure
Visitors Outside the United States
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our website, read articles and other materials, and check on offerings without giving us any personally identifiable information. So that we can provide our users and subscribers with the most efficient and enhanced, personalized service, we request information about you in certain circumstances, and also collect certain information automatically. We also use contact lists and other information we may obtain from third parties. For the convenience of our customers and to better serve you, a customer account includes all the collected personal information we may have, but you can update or correct your contact information or change your preferences about receiving offers and information from us or third parties at any time.
Information Users Volunteer
We collect personally identifiable information, such as names, mailing addresses, and/or e-mail addresses, when you subscribe to our site or place an order (see the section below for more information on subscriptions and orders), or through optional, voluntary registration at our web site. Occasionally, we may also request demographic information, such as age, gender, hobbies or interests. Often this additional information is optional or requested anonymously in connection with a survey. Website visitors may register to receive one of our e-mail updates, or to enter online contests and sweepstakes, and we may offer offline contests and sweepstakes as well. Registration may also be required to participate in message boards, bulletin boards, or chat rooms at our websites, and may be requested in connection with certain surveys. Sometimes registration can be accomplished by submitting only a user name and password. Other types of offerings require submission of additional information. The information we collect may include your e-mail address, name, address, phone number, age, gender, hobbies, and similar demographic information or information related to your interests. Registration forms will indicate what information is required and what information (if any) is optional. This information may be collected during registration on a site or in connection with specific activities, for example, signing up for a newsletter, entering a sweepstakes or contest, or answering a survey.
Subscriptions and Orders
If you wish to subscribe to our website or place an order for products or services online, you must generally establish a credit card account with us or our vendors. In addition to the customary information needed to fill your order (full name, address, ship-to name and address, gift information, etc.), subscriptions and orders necessitate collection of additional personal information, such as your credit card number and credit card expiration date. Most of our websites allow visitors to subscribe to our publications online, and some sites also offer areas where you may purchase items online. We offer online and offline subscribers and customers a mail order option if they do not wish to use a credit card.
Information Collected Automatically
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our products and services. We also use collected information to evaluate and administer our products and services, fulfill customer requests, like subscription and other orders, respond to any problems that may arise, such as magazine delivery failures, difficulties in navigating our sites or accessing certain features, as well as to gauge user trends to determine what products and services are most popular with users. We allow users of our website to send articles or links by email to other parties who may be interested in them. We do not retain any email addresses (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such articles or links after they are sent, and do not share "send a friend" e-mail addresses with third parties. Of course, we use personal information to allow you to subscribe online or to make product purchases at certain of our websites. Rest assured that we and our technical and fulfillment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available to cpentertainment.com and its technical and fulfillment agents and consultants who make this site and our products and services available to you. Anonymous information is available to our advertisers, sponsors and promotional and business partners.
Credit Card Companies. As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, and date and total cost. cpentertainment.com will not otherwise provide any personal data to your credit card company.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
HOW DO WE USE WEB BEACONS?
Some of our Web pages may contain electronic images known as Web beacons, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. We also may include Web beacons in promotional e-mail messages or newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there by our advertising partners to help us determine the effectiveness of our advertising campaigns.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.
1. If you have an online account at our website, you may be able to log on and update or change your contact or account information. Check the site for further information. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any message. You may write to us and update your contact information or ask that we not share your personal contact information with third parties at: Chelsea Pfeiffer Entertainment, PO Box 6632, Burbank, CA 91510. In those instances, we will retain your information in a "do not promote" file in our database.
2. You may also contact us at firstname.lastname@example.org.
SECURITY OF YOUR PERSONAL INFORMATION
We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy. Your personal information may also be protected by the password you created when you registered at one of our websites where this feature is offered. The confidentiality of any password is yours to protect. You may change it anytime by following the instructions at the website where you registered. Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. Cpentertainment.com employees are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those Cpentertainment.com employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in chat rooms or message boards is available to anyone.
We offer links to third party sites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest. We are not responsible for the content, practices or policies of sites operated by third parties and urge you to inquire about them before providing any personally-identifiable information.
CHANGES IN CORPORATE STRUCTURE
In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.
VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES
Our websites and the servers that make these sites available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the States of California and Illinois in the United States. Any information you provide in subscribing to our site or ordering at our web site will be transferred to the United States. By visiting our site and submitting information, you authorize this transfer, processing and use.
Chelsea Pfeiffer Entertainment, Inc.
Or you can fax us at (818) 843-7984, Att: Privacy Coordinator
Updated December, 2006